Service Support Assistant (1-year contract)

 
Our company:
 
Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions, which seamlessly integrate innovative systems, intelligent software and life-cycle services
 
Are you looking to develop your career in administrative operations, and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement? At Vanderlande, we are seeking a team mate, capable of making a positive impact on our daily administrative support to our team of baggage handling system experts.
 
Your responsibilities:
 
You will be part of the service team to ensure effective administrative support for the smooth running of the office by undertaking a range of administrative support tasks.As Service Support Assistant you are responsible for the administrative processes, e.g. making purchase orders, invoicing, hours, filing.
 
The role requires an effective line of communication is kept to ensure minimal disruption to internal / external customer processes and the customers’ expectations are professionally managed. Good follow up, time management and communications skills with the ability to interact effectively, is key.
 
Your responsibilities will include but not limited to;
 
Handling administration as indicated by the service department
Collection, control, recording and archiving of data / information (time accounting, order placement, order administration, invoicing, HR documentation)
Managing the supply orders, making sure that you are in complete control of all open orders (customer focus)
Handling hour reporting
Ensuring the proper filing of the documents including personnel files
Close contact and follow up with internal departments and external parties to work smoothly
Supporting the Service Manager by coordinating internal / external customer related processes e.g., invoicing, spare parts, etc.
Handling phone, mail towards customer / subcontractor / supplier and other departments
Travel arrangements
Developing an expertise on the supporting systems tooling and processes
Based on your day to day work continuously looking to improve processes
 
Your qualifications and skills
 
Diploma or university degree in a related field
Minimum 2 years relevant work experience (experience in HR operations is a plus)
Good level of Microsoft Office knowledge
Both oral and written Turkish and English (Job requires active English writing and speaking)
Excellent communication & planning skills
Customer oriented, proactive, and meticulous approach when it comes to details, documenting, reporting and filing
Residency in Istanbul or will to move there, within commuting distance to Istanbul Airport
 
Başvuru için; https://bau.network/jobs/1720