Switchboard Operator
Located in the center of Istanbul with an amazing view of Bosphorus, Swissôtel The Bosphorus, Istanbul, having the Safe Hotels Executive Level Certificate for 2016 – 2020, is a five-star luxury hotel. Historical gardens of 65 acres, as a part of Dolmabahce Palace, surrounds the hotel which makes the hotel distinguish. Besides having a breath-taking view of Bosphorus Swissôtel The Bosphorus, Istanbul located in the district of international luxury brand shopping area of Nisantasi and dynamic night life. Hotel offers 566 guest rooms and suites.Including ballroom and various size meeting rooms, Swissôtel The Bosphorus has the capacity of 5 to 1200 people for successful meetings and business gatherings. Magical venues differs from ballroom to lush gardens it offers you an unforgettable weddings with the professional team ready to assist you with all your needs.Swissôtel The Bosphorus, Istanbul offers a total of 5,900 square meters of meeting space and 29 event rooms, including three ballrooms. The comprehensive banquet and catering services offer a wide variety of international dishes prepared by renowned, award-winning chefs. Dreamy weddings are enriched by the magnificent Bosphorus view and Swissôtel’s impeccable service.It is also a favorite place with its elegant restaurants offering exclusive flavors of the world cuisine. Sabrosa; offers Turkish, Peruvian, and international cuisines with a healthy touch, especially known for their late breakfast at the weekend. Embrace the sound and scenery of Istanbul on our special 16 Roofs. GABBRO brings a new breath to the food and beverage experience in the heart of the Bosphorus. Finally, enjoy the experience of Alpine, visit Chalet Restaurant.Swissôtel The Bosphorus, Istanbul offers you a unique and new lifestyle experience thanks to Swissotel Living: 63 elegant suites in different sizes and views, from studios to one and three bedrooms, offer the ultimate in decoration and allow its guests to enjoy themselves to the fullest.The distance between Swissôtel The Bosphorus, Istanbul, and Sabiha Gökçen Airport (SAW) is 45 km/ 27 miles. Also, the distance between Istanbul Airport, Europe’s largest airport, and Swissôtel The Bosphorus, Istanbul is 43km / 26 miles. Secure outdoor and indoor hotel parking is also available for your vehicle during your stay.
We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
Previous customer related experience an asset
Fluency in English
Must possess a professional presentation
Must possess strong verbal and written skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
The main responsibilities and tasks of this position are as listed below, but not limited to these:
To consistently offer professional, friendly and engaging service
To coordinate and provide administrative support to the Front Office department
To ensure the smooth and efficient operation of the Switchboard & Swissoffice operations under the guidance of the Front Office Management
To communicate and coordinate regularly with other departments in the hotel
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned
What is in it for you
Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limit
What you will be doing:
To consistently offer professional, friendly and engaging service
To coordinate and provide administrative support to the Front Office department
To ensure the smooth and efficient operation of the Switchboard & Swissoffice operations under the guidance of the Front Office Management
To communicate and coordinate regularly with other departments in the hotel
To follow department policies, procedures and service standards
To follow all safety policies
Your experience and skills include:
Previous customer related experience is an asset
Fluency in English & Turkish
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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